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Blackjack Computer Dealers make mistakes?

Orton

New Member
Messages
75
Is it possible for computer dealers to make mistakes when you're playing online? And if it is, then what can you do about it?
 

Hartz

Member
Messages
57
Is that even possible? I'm very interested to know if it is because I always assumed that there was no way a mistake could be made when one was playing online.
 

Monfaire

New Member
Messages
58
The best thing that you can do is take a screenshot before the next hand is dealt if you haven't placed a new bet. If possible hit replay and take the screenshot from there and then contact the support team for verification.
 

Sevens

New Member
Messages
81
What type of mistake do you mean? Is it saying your hand was bust when it wasn't, paying out incorrect odds on a win, or dealing the same card twice? It is unlikely, as they are tested thoroughly before release, but computers dealers are only as good as the person who programmed them. If you can take a screenshot, or if you have a video capture on your screen and record the play, contact the casino about the problem.
 
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